JadeS.98369 (NSUS) asked a question.
OpenID login fail
I am testing the openId with my google business account through the link below.
I have created an okta trial and testing it with google business account.
My google account can be logged in through openid, but other test accounts have failed to log in.
Is it because this is a trial?
When logging in with a test account, the following error is displayed on the Chrome console:
https://trial-1614729.okta.com/idp/idx/identify : 403
Can anyone tell me what this means?
Hello @JadeS.98369 (NSUS)
I hope you are having a great day
Thank you for posting. this error can be caused by several reasons like users are being blocked by blacklisted network zones and password issues. the best option is to check the logs and determine the differences in the working and non-working scenarios. If you still need further assistance you can open a case with our service desk, in the link below you can find the information needed to open the support case: https://help.okta.com/en/prod/Content/Topics/Directory/get-support.htm
Have a great day ahead
Regards
Henry E.
Okta Inc