AkashM.93135 (Western Union) asked a question.
Verify recovery token API
In Authentication recovery operation-
In 'Forgot password with email factor' flow:
case 1:
when I continue the flow in browser (clinking resent link in email), I see transaction skipped to the RESET_PASSWORD state.
case 2:
But, when I call 'verify token' (with token taken from the email) from postman, I get state token for RECOVERY state.
I am expecting a state token for RESET_PASSWORD in case 2 also (skipping RECOVERY state as case 1) Please suggest.
Hello Akash Mulik
Thanks for posting.
We do offer support articles that should ease the task that you are trying to accomplish. Please check the articles below for specific information regarding the APIs needed in this case:
https://developer.okta.com/docs/api/resources/authn.html#forgot-password
https://developer.okta.com/docs/api/resources/authn#verify-recovery-factor
https://developer.okta.com/docs/api/resources/factors
https://developer.okta.com/docs/api/resources/users#lifecycle-operations
In case further assistance is needed on how to set this up, we can definitely assist with that piece. For this we would recommend opening a new case with the Support Team in the link below: https://help.okta.com/en/prod/Content/Topics/Directory/get-support.htm
Let us know if this helps you.
Daniela Chavarria.
Okta Inc.
Hello Akash,
Since this is an issue that may require troubleshooting, could you please open a support case and we will gladly assist.
Many Thanks,
Dan