
OktaA.46800 (Customer) asked a question.
Trying to set up a Crestron meeting room panel to allow users to book an MS Teams Rooms. The MS Teams App version is later then 4.4.250 which allows for Modern Authentication on the devices hosting Microsoft Teams Meetings. In addition, the MS Teams Room accounts have been excluded from MFA. When trying to sign into the Crestron panel it is failing to authenticate. Would you please advise if you have been able to get this to work and how this was accomplished? Thanks 🙂

Hello @OktaA.46800 (Customer)
I hope you are having a great day
Thank you for posting, This happens when the Office 365 sign-on policy excludes certain end users (individuals or groups) from the MFA requirement. to know more about this you can check the following link: https://help.okta.com/en/prod/Content/Topics/Apps/Office365/Use_Okta_MFA_Azure_AD_MFA.htm
Have a great day ahead
Regards
Henry E.
Okta Inc