a25nf (a25nf) asked a question.
Hi,
Can you please explain to me what's the difference between these 2 error messages in the AD agent logs?
Thank you
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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Hello @a25nf (a25nf),
Thank you for posting.
These errors are coming from the Active directory, and are relayed to Okta through the Okta AD agent. It could be any number of things, but only the local AD agent logs would have the accompanying code to identify the specific reason for that log entry on our end. Okta AD Agent logs are helpful too.
Here is the document you can refer to for how to retrieve Okta AD Agent Logs:
https://support.okta.com/help/s/article/How-to-Retrieve-Okta-Logs-for-Troubleshooting.
Regards,
Natalia
Okta Inc.