YudeH.08382 (Customer) asked a question.
Hi, we want to make ip addresses from otherwhere which can access our okta portal, i follow the step in the documentation : security --> networks --> create new ip zone... but it still not working. plz tell me how to work with this, thank you
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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Hello @YudeH.08382 (Customer)
Good morning
Thank you for posting, in this scenario you may need to create network zones, you can learn more about this topic using the following link: https://help.okta.com/en/prod/Content/Topics/Security/network/network-zones.htm
Have a great day ahead
Best Regards
Henry E.
Okta Inc
Hi Henry,
Thank you so much for the reply.
I follow the step in documentation before, it still not working.
please take a look on the screenshot below. please help.
Thank you
Hi Henry,
we have some staff from the other country, I created the IP Zone and Dynamic Zone, I added their IP there, when they are going to login our portal, it pop up a warning: Unable to sign in.
please help. Thank you so much.