xeis3 (xeis3) asked a question.
Changed user name not synced to bookmark app?
We had to change the username for a few users. This new username is now shown everywhere, except for a bookmark app these users were assigned to (through a group).
The new username is even shown correctly in the assignment list of the app:
but not in the assigned applications of the persons:
And I can not edit the old username here because "Username or password are not required because no authentication occurs".
How can this be fixed?
Additional info: Same occured for a saml app, but there I could edit the usernames in the assigned applications tab of the users.
Hello @xeis3 (xeis3)
I hope you are having a great day
Thank you for posting, in this scenario you can verify if the users are properly assigned to the application using the link below:
https://help.okta.com/en/prod/Content/Topics/users-groups-profiles/usgp-assign-apps.htm
If this process has been verified and you still require further assistance you can also open a case with our support team using the information of the following link: https://help.okta.com/en/prod/Content/Topics/Directory/get-support.htm
Have a great day ahead
Regards
Henry E.
Okta Inc