sxeum (sxeum) asked a question.
Hello,
I am trying to enable provisioning between OKTA and JIRA through the API but I get the attached error.
I have tried several Jira accounts and they all give the same error, and I have verified that I can access them with them. They are also Jira administration accounts.
What can be?
I do not know what else I can look to see where the problem can arise.
Thanks!
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hello @sxeum (sxeum)
I hope you are having a great day
Thank you for posting, this doesn't seems to be an issue with authenticating the credentials. A 404 is an HTTP status code that indicates the resource could not be found. Please navigate to the "General" tab and confirm the value input for the "Your JIRA URL" field. Please also see the help text below to ensure the URL is correctly formatted. This URL is leveraged for Okta to know the endpoint to connect to for authenticating your API credentials.
If you require further assistance with this problem we may need to take a look in the logs to determine the correct Root cause so we can provide you the best solution for your deployment, you can use the link below as a reference to reach our helpdesk team:
https://support.okta.com/help/s/article/Mac-Devices-showing-as-unmanaged?language=en_US
Have a great day ahead
Regards
Henry E.
Okta Inc
I have managed to solve the 404 error, I was entering a wrong API TOKEN.
But now I get the following error and in this case I don't know why it could be, I have verified that the Jira URL is correct, the login account is correct, the api is correct, the group exists and it is correct, what else could be evil?
Thanks!