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0D54z0000AE4tliCQBOkta Classic EngineAuthenticationAnswered2025-09-30T09:00:33.000Z2024-08-07T18:30:09.000Z2024-09-19T16:28:21.000Z

0vqsd (0vqsd) asked a question.

August 7, 2024 at 6:30 PM
Trying to access Org2org app but getting 400 Login failed 400: Bad Request Error Code: GENERAL_NONSUCCESS

Hi All,

 

I am trying to access the Org2org app i setup and i have been getting 400 login failed error. I've followed the SAML setup instructions. I've cross checked the issuer and it matches with what is being sent in the SAML Response. I dont see the logs on my IDP either which is weird. Can someone help me figure out the issue ? Please let me know what information you need to debug.

  • 1 answer
  • 1.02K views

  • Paul S. (Okta, Inc.)

    Hello @0vqsd (0vqsd)​ Thank you for posting on our Community page!

     

    The 400 error is a common error, but 2 things come to mind with this type of configuration:

    1. Username miss-match between the 2 configurations, one application is sending a different username than that it exist in the second org.
    2. If the user does not exist and the user is created though JIT, then I would review the JIT settings and the username format is beeing sent and what it should be.

     

    Please also see a similar question below:

    https://support.okta.com/help/s/question/0D54z00007eSosiCAC/saml-20-idp-giving-400-generalnonsucess-for-new-idp-user-login?language=en_US

     

    Thank you for reaching out to our Community and have a great day!

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

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    Selected as Best

  • Paul S. (Okta, Inc.)

    Hello @0vqsd (0vqsd)​ Thank you for posting on our Community page!

     

    The 400 error is a common error, but 2 things come to mind with this type of configuration:

    1. Username miss-match between the 2 configurations, one application is sending a different username than that it exist in the second org.
    2. If the user does not exist and the user is created though JIT, then I would review the JIT settings and the username format is beeing sent and what it should be.

     

    Please also see a similar question below:

    https://support.okta.com/help/s/question/0D54z00007eSosiCAC/saml-20-idp-giving-400-generalnonsucess-for-new-idp-user-login?language=en_US

     

    Thank you for reaching out to our Community and have a great day!

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

    Expand Post
    Selected as Best
This question is closed.
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Trying to access Org2org app but getting 400 Login failed 400: Bad Request Error Code: GENERAL_NONSUCCESS