Rocky (Customer) asked a question.
New Salesforce MFA Requirement for February 2022
Hello, we have been using Okta to access Salesforce via SAML. Our current MFA methods include SMS and Security Question.
Salesforce is now requiring MFA using their authenticator which does not allow for SMS or Security Question. Does this change only apply to organizations that have been logging in to Salesforce directly?
Since we are already using Okta SSO with MFA, do we need to change the Okta MFA method?
Could someone offer clarification on this?
Thanks in advance!
Hello @Rocky (Customer)
I hope you are having a great day
Thank you for posting, according to the information found in the links below you can turn it on directly in your Salesforce products or use your SSO provider's MFA service.
https://help.salesforce.com/s/articleView?id=000356005&type=1
https://www.okta.com/uk/blog/2021/11/the-salesforce-mfa-requirement-secure-your-applications-and-users-before-february-2022/
Have a great day ahead
Regards
Henry Esquivel
Okta Inc