VictorK.52186 (Customer) asked a question.
What to do with copiers if Legacy Authentication in 365 is disabled
Hi, everybody.
I am about to Federate with Microsoft 365 in a few days. One of the best practices recommended is to disable Legacy authentication. But if I do that, the copiers onsite won’t be able to send email anymore as they use SMTP. I spoke with the vendor's tech support and they said that no copier does anything different than SMTP.
What does the Okta community do or recommend so that copiers can continue to email?
Thank you.
Hello @VictorK.52186 (Customer)
I hope you are having a great day
The most common workaround for this scenario would be creating a Service Account on the Microsoft Office365 side with the .onmicrosoft domain name. In this way, you make sure that the .onmicrosoft account will not go through Okta since the .onmicrosoft domain cannot be federated and this account will be using Legacy Authentication protocol without any issues.
if you need further assistance with this implementation you can also open a support case with our team using the information in the link below: https://help.okta.com/en/prod/Content/Topics/Directory/get-support.htm
Have a great day ahead
Regards
Henry Esquivel
Okta Inc
Thank you. I will be trying this next week.