9v3r9 (9v3r9) asked a question.
For some reason MFA isn't being prompted in accordance to the Okta app sign in policy for Outlook desktop only. We have modern auth enabled on our tenant but it seems like it only prompts MFA for the initial setup and never after. We would like for the MFA prompt to come up after 8 hour sessions for those off the network.
For those who have Okta and uses Outlook desktop client, how does it work for you guys?
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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This issue isn't on the Okta side, it's Microsoft, and you'll see the same behavior in the Outlook web client. Users will only get an MFA prompt when the service provider (Microsoft) requests authentication and redirects the user to Okta. Microsoft is caching that first login on the user's machine, using that [cookie?] on subsequent logins, never redirecting the client to Okta, therefore no MFA prompt from Okta. I've experienced this behavior for all Azure/O365 services - Exchange, sharepoint, OneDrive, Azure console, etc. Lately, it seems to only redirect to Okta for authentication after I change my password in Active Directory.
I recently saw someone on reddit mention that this behavior could be modified with a conditional access policy in Azure to shorten the period between authentications, but I haven't had time to research or test that claim. If anyone else has, I'd love to hear about it.