sqfr1 (sqfr1) asked a question.
Device : IOS
PC : Windows
PC screen shows my old iPhone name when I send a push notification to iPhone.
Would you know how I change for current device name or do not display it ?
Hello @sqfr1 (sqfr1),
Thanks for Posting.
If you are able to log in to Okta using a different factor:
Let us know if this helps you.
Regards,
Natalia
Okta Inc.
That doesn't work, in my experience. Every time I've upgraded my iPhone hardware, I have to remove the old device's Okta Verify enrollment and then enroll the new one, yet (as the OP indicated), Okta continues to display the name of the old device in the Okta Verify MFA prompts onscreen. To be clear, Okta Verify continues to work just fine, but Okta's caching the device name somewhere and not updating it when it's replaced with a new one.
Thanks @User16254393570754125507 (Okta) and @k5fuw (k5fuw)
I am sorry for my late reply but actually Natalia one were work and i can see current phone name now.
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Hello @sqfr1 (sqfr1),
Thanks for Posting.
If you are able to log in to Okta using a different factor:
Let us know if this helps you.
Regards,
Natalia
Okta Inc.