em77n (em77n) asked a question.
Unable to login to OKTA dashboard with Admin account from Oracle virtual box. While trying to login I am getting this error "The Okta end-user dashboard has encountered an error. To continue using the dashboard, please make sure your system date and time are set correctly"
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Hello @em77n (em77n),
This type of error may appear if the time is not syncing properly, you can use the steps below to verify if the app is properly synced.
You can verify this troubleshooting and more using the link below:
https://help.okta.com/oag/en-us/Content/Topics/Access-Gateway/trouble-shooting-guide.htm
Please let us know if this was useful and allow you to solve your problem.
Regards,
Natalia
Okta Inc.
I have one user reporting this issue, as well. I don't utilize the Access Gateway in our environment. How does one fix this issue?
I'm having this same issue with users on classic identity, I do not use access gateway either. It seems after some time it resolves on it's own, but I keep getting tickets and would like to know a better resolution.
I have one user reporting this issue, as well. Using classic tenant not the Access Gateway. What is the resolution ?
One of my users was able to solve this by downloading the Okta browser extension.
May be this helps someone:
I ran into the same issue when trying to run a transaction monitoring script from an appliance that could not connect to an ntp server due to a misconfigured firewall.
I was able to reproduce the issue by manually setting the date/time on my computer to a time that is about 30 minutes behind the current time.