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0D54z00007IX0ElCALOkta Classic EngineDirectoriesAnswered2024-05-02T11:34:15.000Z2021-11-22T21:49:07.000Z2021-11-23T18:31:06.000Z
AD agent installation on non-English Active Directory

The AD agent requirements only state the server pre-requisites, but does not indicated whether it can be installed into an Active Directory which not not natively in English.

 

The installation gives a warning indicating the service account should be in the "Pre-Windows 2000 Compatible Access group". The service account is a member of the group, but group name is not in English.


  • Hello, @Chee-SengL.74757 (Customer)​ 

     

    Hello C Lee,

    By default, the Okta AD Agent installer creates a new Okta service account if you don't choose an existing account. The newly created OktaService account inherits the permissions of the Domain Users group. OktaService is also considered to be a member of the Authenticated Users and Everyone special identity groups when the agent is running. By default, the Authenticated Users group is a member of the Pre-Windows 2000 Compatible Access group. Removing the Authenticated Users group from the Pre-Windows 2000 Compatible Access group can cause issues with incremental imports. To resolve issues with incremental imports, Okta recommends making one of the following changes:    Add the OktaService account to the Pre-Windows 2000 Compatible Access group.    Make sure the OktaService account has Read all permissions for all synchronized AD objects. There is additional information in case you need it here:

    https://help.okta.com/en/prod/Content/Topics/Directory/ad-agent-about-service-account.htmHaving the AD group names in English is not mandatory and should not cause an issue, in any case, if you rather change Okta's language you can use these steps:

    https://help.okta.com/en/prod/Content/Topics/Settings/display-language.htm

    Please let us know if this helps you or if you need additional assistance.

    Expand Post
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AD agent installation on non-English Active Directory