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0D54z00007HauiECAROkta Classic EngineAdministrationAnswered2025-10-11T09:00:47.000Z2021-11-15T20:37:33.000Z2021-11-25T07:11:56.000Z

KristianD.28355 (Customer) asked a question.

Alert Admin about user account getting activated.

I wanted the admins to get alerted (email) when a user account gets activated or the user set up their account in okta. so they can confirm and add them to the appropriate groups. I tried Zapier but it's currently not pulling the data. (empty data). is there a way to alert Admins about new activated user


  • Hello @KristianD.28355 (Customer)​,

     

    The Email notification was designed to authenticate and verify the user who is signing in to the account, nevertheless, the admin will be able to check the user status and confirm if the account has been activated, you can learn more about this topic using the links below:  

    https://help.okta.com/en/prod/Content/Topics/users-groups-profiles/usgp-activate-user-account.htm

     

    Please let us know if this was useful and allow you to solve your problem. If you are still interested in the creation of this feature you can submit your idea using the Okta Ideas page: https://support.okta.com/help/s/article/Okta-Ideas-Step-by-Step-Guide?language=en_US

     

    Regards,

     

    Natalia

    Okta Inc.

    Expand Post
  • KristianD.28355 (Customer)

    Oh, i don't mean that. what I mean is. the current setting in okta for admin notification in Settings > Account > Admin email notification. only has triggers for User lockouts, User deprovisions, etc. but nothing for when users accepted the invite and created/activated their account. I kinda want my admins to get notified when the user activated their account so they can add them in a specific group in a 3rd party app (we are using SAML and the profile only gets added/created to the 3rd party app is when the user logs in to okta) in which they need to be added in a certain group in the 3rd party app so the can view the specific page in that app.

    Expand Post
  • b5n6c (b5n6c)

    Hi Kristian Delos Angeles,

     

    You need to make use of Workflow in order to achieve your scenario. Workflow helps automate the process as per ones' requirements.

     

    There are two things to be taken care, while creating the workflows:

    1.  What is the event to be automated?

    2. What is the process of automating the event?

    Image is not available
     

     In your scenario, assuming that the users are activated in Okta and Office 365 being used for the email communications, providing the below resolution.

    There are 4 different sections to be considered:

    • Flow card: This has all the fields listed out, which can be used as an input for other events

    Image is not available

    • Body of the email: The content that needs to be sent out

    Image is not available

    • Subject of the email: The subject line

    Image is not available

    • Sender and recipients of the email

    Image is not available
     

    Try to drag and drop the fields from the flow card or from the output of one event as the input to the other event, based on your requirements. You can also automate the senders/recipients of the email, the content of the email etc.

     

    Hope, I was able to answer your query.

     

     

     

    Expand Post
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Alert Admin about user account getting activated.