AhsanK.22474 (Customer) asked a question.
Greetings,
I have a query related to Okta SSO integration .Our app is currently using GCP and Firebase in its architecture.
I have currently registered my application on okta and would like to directly login from okta to my web portal.
I've configured the identity provider details at GCP correctly. I have also configured the SAML Integration at okta settings. The issue we are facing right now is that when I try to access my web app from okta . However instead of login it returns a 400 error page which indicates that it is a bad request. I've checked all my GCP configurations and have confirmed they are done correctly, I don't understand what I'm missing here. Please need your urgent support to fix this issue . Screenshot attached for reference
Hello Ahsan,
What SAML library are you using in your application?
Is there any other context, or log messages on your end when you get the “Bad SAML Request” response?
Does anything show up in your Okta Admin Console Logs?
You can use this tool to get an idea of what is happening when trying to troubleshoot auth issues. https://addons.mozilla.org/en-US/firefox/addon/saml-tracer/
Regards,
Natalia
Okta Inc.
Hello Natalia,
We are not using any client library. However we're using firebase signIn method signInWithRedirect. I'm attaching a screenshot of my SAML configuration and GCP configuration for you to understand the overall context and see if we've made any mistake along with the errors shown on the okta console.
SAML Configuration screenshot
Dear Natalia,
Some of our customers rely heavily on Okta and, hence, are eagerly waiting for this issue to be resolved. They contact us daily for an update.Their frustration is understandable and now it's even more relatable because we haven't heard from you or anyone from your team in more than 5 days.We appreciate the quick response we received 6 days ago but we are not happy at how long it is taking to receive a response again. It is, to put it bluntly, disappointing.