MuhammadH.57422 (Customer) asked a question.
Hello..
I'm calling this api 'https://automotive-ai.okta.com/api/v1/users?activate=false' from Nodejs for creating user, User is created successfully but after that user haven't received any email for verify their account, even on Okta dashboard user status showing is 'Staged' instead of active. Please help me to find out solution why okta is not sending verification email in my case...
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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Hi!
In order for me to be able to check on the user that is not receiving the email, to see if it's somehow blocked on Okta or it's just the email provider, I will need to know the username / email for the user.
Therefore, I would kindly advise you to open a ticket with us so we can proceed accordingly with this one and we'll be more than happy to assist.
Looking forward for that!