119i8 (119i8) asked a question.
I am trying to connect our amazon connect instance with Okta for SSO. We are following this guide, https://aws.amazon.com/blogs/contact-center/configure-single-sign-on-for-amazon-connect-using-okta/, but at the part that instructs us to create the Okta app, it says to use the integration called Amazon web Services. However, this integration doesn't come up when we search for it which then means we cant continue the guide. We have tried using other integrations and bootstrapping them or using a custom integration, however, neither works, and the guide instructs you to add in fairly specific information that isn't included in other integrations. does anyone know if this has been changed or removed and if so how to integrate SSO with Amazon Connect?
From your Okta domain under Admin dashboard>Applications>Browse App Integration Catalog search for "AWS" then select AWS Single Sign-on, enables an Okta sign-in experience to AWS and a single way to manage access to the AWS console. If you still having difficulties to configure SSO for Amazon web services can open a support ticket and we will be happy to assist you.
Thank you! do you know if it's possible and if so how to configure that integration to only grant access to Amazon Connect products and not AWS as a whole?