wtg28 (wtg28) asked a question.
Self hosted okta widget - skip security question on forgot password flow.
Hi Team,
We are using the self hosted okta widget which is embedded in to the customers application. When we do the reset of the password via 'Forgot username' option , where in once validated via SMS/Email the customer is prompted to answer a security question (Forgot password challenge) and only after this step the password reset screen is displayed.
The requirement we have here is to skip the security question step on the forgot password flow and this to be achieved on the self hosted widget. Please let me know if you have an answer for this.
Let me know if you need any additional information on this please.
Regards,
Mohindh.
Ionut here with Okta's Customer Support Team, thank you for reaching out to us.
This is certainly possible and explained in more detail in the article below. If you do not see the option to disable the security question, please open a Support Ticket so we can go ahead and enable the required feature flag to allow this functionality.
https://help.okta.com/en/prod/Content/Topics/users-groups-profiles/usgp-disable-security.htm