
DoronG.47743 (Customer) asked a question.
I'm trying to configure LDAP for Jamf Pro, and everywhere I look they say that I should use provide the credentials of an okta service account (which should be a read only admin) but I can't seem to find how to create the service account in okta.
When I go to People I can only create a normal user, not a service account. In API I can only create a token.

Hi Doron,
You have to do it in two steps.
First, within your Okta org, create a new user that will be used as service account to grant access to the LDAP agent.
Check here for detais: https://help.okta.com/en/prod/Content/Topics/users-groups-profiles/usgp-add-users.htm
Second, once the user is created assign administrator rights to that user, as described here:
https://help.okta.com/en/prod/Content/Topics/Security/administrators-assign-admins.htm
Let us know if this helps you.
Kind regards,