ovhg7 (ovhg7) asked a question.
I just took a trail in OKTA. Now I wanted to change the username which I use for login. But the OKTA username field alone read-only as in below screenshot. Please check and update us. Thank you!
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Hi Aravindhan,
This is Marius with Okta support. The username is read-only on the personal settings tab because it's set to read-only by default on the Okta user profile. If you want to change the end-user permissions for the username (or for any other attribute) you will need to go on the Admin dashboard - Directory - Profile Editor - edit the Okta user profile - find the username attribute and click on the info button next to it - change the permission to read-write if needed (see screenshot below)
Thank you,
Marius Dinu
Okta Support TSE
Thank you, Marius Dinu.
Hello Marius,
we also want to allow our costumers to change their Username (login) in self-service. However, the solution you proposed did not work for us.
We set User permission to 'Read-Write' in the username attribute of the Okta default profile and made sure that the attribute is sourced by Okta.
However, it turns out that the username is still read-only for the costumer, like in the screenshot from Aravindhan above.
Is there anything else that might prevent the attribute from being editable?
Thank you,
Stefan