
5w7th (5w7th) asked a question.
Hi, I am using an Android previously when I send push notification it will pop out a screen ask me whether its me, but now I did not receive any pop out, I have to go and tap on the OKta Verify icon then it will show the screen whether its me. Can help me where should be I activiate the pop out screen for this notificaiton in my android phone.

Ionut here with Okta's Customer Support Team, thank you for reaching out to us.
If Okta Verify Push Authentication does not work, but entering the 6 digit token works, then check the following:
If the above steps fail to resolve the issue, we recommend opening a Support ticket so we can further investigate.