slyun (slyun) asked a question.
I want to get user profile attributes, but only return system properties in Okta app.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hi Alex,
Bogdan here with Okta's Customer Support Team, thank you for reaching out to us.
Can you please ensure that the user which uses the Workflows application is a Super Admin and also, ensure that the Connection has been setup using a Super Administrator account. Additionally, if this fails, can you please try either setting up a new connection or re-authorizing the connection and try again?
I was also able to find another ticket on our side 01101933 ► which the issue was caused by another OIDC application with the same name. You and the colleague that handled the ticket renamed the OIDC app, re-enabled the Workflow feature flag and the issue got corrected.
If you have any further issues with this, please re open that support ticket to continue troubleshooting.
Thank You,
Bogdan Albu
Technical Support Engineer
This issue is fixed, thanks 🙂