JohnS.19031 (Customer) asked a question.
Custom URL Domain error
I follow the "Verify domain name ownership" steps. I have added a TXT record to my DNS Records for my domain exactly as specified (both with and without domain appended to _oktaverification) and when I click verify I still see "Could not verify the specified custom domain. Make sure the TXT record matches the expected value."
I am using GoDaddy, though I don't see that that would make any difference as I'm able to add a DNS TXT Record. Why won't this work?
Thanks
Hi John,
Thank you for reaching out Okta support. My name is Dragos, and I will be assisting you with your case.
We have found an article that will better explain what needs to be done: https://devforum.okta.com/t/unable-to-verify-custom-domain/5073/5
Thank You,
Dragos Stancu
Technical Support Engineer
Okta Global Customer Care