JsonT.99492 (Customer) asked a question.
How can I authenticate users who have enabled MFA on a custom Okta Login?
We have a support portal where we ask our agents to login with their Okta credentials. The login form is a custom login page built by us and not an Okta login widget. We're Authenticating the User with the Okta Auth Library for React JS (by passing the credentials into the Library option).
The organization has now decided to enable MFA for all agents. So when agents log into the main okta account through the Org's Okta website, they're able to do it with MFA. But on our custom portal, when Agents login, the process does not succeed and gets stuck because the MFA is not available.
How can I solve this issue? Is there a way to integrate the Okta MFA on my custom login portal?
References:
- Okta Custom Login Page : https://developer.okta.com/code/react/okta_react/
Hi Json,
I can suggest for a workaround, probably not a solution - I encountered similar use case long back with our App authenticating against Otka Ldap interface and MFA (Google Authenticator) is enabled for all users.
When MFA is enabled, User has to type in his password followed by the One time token in the password field with Comma as the delimiter. Ex: 'password,123456'.
Just thought, it might be helpful.