YogiP.89133 (Customer) asked a question.
Regarding User Activation Email -? user redirect
Hi,
I am using okta widget to do Sign-in and Sign-up in my application. I am getting an issue when a user do Registration , it will send user an activation email, when user click on activation email and it redirect to 404 error page and also it show token invalid.
so Please let me know what is the solution of this issue or how to debug this issue to correct the problem of invalid token and 404 error as I am using Self-Service Registration feature from okta and also mentioned custom url for redirect in okta portal.
The activation token is validate for 7 days, in self service registration, post -registration option , i change default redirect url to my custom url
Hello Yogesh,
I do believe this article will help you with this issue https://developer.okta.com/docs/guides/style-the-widget/style-okta-hosted/
Make sure to double check the custom URL to redirect to the default /login page.
Also, have you tried to do a custom email template? If so, I suggest to double check the redirect code from there or just simply Reset to Default and try with the custom URL option only.
In order to Reset to Default the email template, go to your administrator dashboard, go to Setting =.>Email and SMS and in the Email tab, check the Registration - Activation page and Reset to Default if you please.
If this will not solve the issue, I suggest you to open a case so we can further investigate this issue. Thank you.