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0D51Y0000AIrzggSQBOkta Classic EngineSingle Sign-OnAnswered2024-04-16T10:31:50.000Z2021-01-20T19:51:58.000Z2021-01-22T19:33:11.000Z

u88zf (u88zf) asked a question.

User activation link but can't access email

If a user is on vacation and does not activate their Okta account in time through their email and I turn on Google SSO they will not be able to get to the email to activate their Okta account to be able to log into their email. What am I missing? Since the activation requires the special link how can I activate this user without access to their email and the link?


  • Hi @u88zf (u88zf)​ ,

     

    Do you use the secondary email function? If so, you can use their personal email address here to send them the activation link.

     

    Let me know if this helps!

     

    Thanks,

    Tim

    Okta Inc.

    Expand Post
    • u88zf (u88zf)

      Two problems I had trying to use the 2nd email. 1) I can’t find the proper mapping. 2) Not everyone has a value in the second email.

       

      It looks like I will need to get a secondary email from everyone

This question is closed.
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User activation link but can't access email