KarenH.16388 (The Aspen Institute) asked a question.
Our Okta account is mastered by Active Directory. We are planning to enforce maximum password age and want to enable the "Prompt user [XX} days before password expires." I would like to edit the template that is sent out to our users but don't see one related to this notification. Ideas?
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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I had a similar use case and I was told this cannot be setup for users mastered by AD.
So we had setup an external job to to check the password age and notify the users.
Would love to know if this functionality is added for AD mastered users.
What I find strange is that Okta allows us to edit other AD-mastered emails but not the password expiry email. Seems a bit strange and would like to understand why. Is there any early release feature we can enable for this notification?
may, below helps.?
https://help.okta.com/en/prod/Content/Topics/automation-hooks/automations-main.htm#:~:text=Okta%20Automations%20enable%20you%20to,the%20inactive%20user%20in%20advance.
https://help.okta.com/en/prod/Content/Topics/automation-hooks/add-automations.htm
Hi @All
I think that what you want or expect is by default just for users with Okta-stored passwords.
But @KarenH.16388 (The Aspen Institute) if you create a group rule based on AD password attributes with a logic (Okta's expression language) that let you get a closed scope. Then you could implement the Automation as per @BhaskarM.18336 (Customer) suggestion.
Based on Automations limitations, maybe you have to create few group rules logics to manage the different periods to send the email notification reminders depending on expiry days.
Regards.
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