KarenH.16388 (The Aspen Institute) asked a question.
Our Okta account is mastered by Active Directory. We are planning to enforce maximum password age and want to enable the "Prompt user [XX} days before password expires." I would like to edit the template that is sent out to our users but don't see one related to this notification. Ideas?
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I had a similar use case and I was told this cannot be setup for users mastered by AD.
So we had setup an external job to to check the password age and notify the users.
Would love to know if this functionality is added for AD mastered users.
What I find strange is that Okta allows us to edit other AD-mastered emails but not the password expiry email. Seems a bit strange and would like to understand why. Is there any early release feature we can enable for this notification?
may, below helps.?
https://help.okta.com/en/prod/Content/Topics/automation-hooks/automations-main.htm#:~:text=Okta%20Automations%20enable%20you%20to,the%20inactive%20user%20in%20advance.
https://help.okta.com/en/prod/Content/Topics/automation-hooks/add-automations.htm
Hi @All
I think that what you want or expect is by default just for users with Okta-stored passwords.
But @KarenH.16388 (The Aspen Institute) if you create a group rule based on AD password attributes with a logic (Okta's expression language) that let you get a closed scope. Then you could implement the Automation as per @BhaskarM.18336 (Customer) suggestion.
Based on Automations limitations, maybe you have to create few group rules logics to manage the different periods to send the email notification reminders depending on expiry days.
Regards.
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