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0D51Y00009snuckSAAOkta Classic EngineAdministrationAnswered2025-10-18T09:00:38.000Z2020-11-12T10:51:21.000Z2020-11-20T05:23:17.000Z

4lppb (4lppb) asked a question.

G-Suite an error occurred while assigning this app.

Hi guys, I'm relatively new to Okta and I'm facing some issues. I have these errors on G-suite which goes something like this;

 

  1. Automatic provisioning of user alex to app G Suite failed: Failed to create new user. Invalid Input: adjust_custom_field_types.
  2. Automatic provisioning of user Bruno Azenha to app G Suite failed: Failed to verify that the user exists. You are trying to provision a user with Primary Email azenha@company.com, but there's already an existing user with the same email alias.

 

How can I solve this? Any help will be very much appreciated and also I'm sorry if i posted it in the wrong thread or category. Thanks once again.

 


  • Hi Sanjeet,

     

    I've escalated your question to our Customer Support team. They will respond to you shortly here. 

     

    Thanks!

     

    Tim

    Okta, Inc.

    Expand Post
  • User15930686394735904004 (Vendor Management)

    Hello Sanjeet,

     

    These errors can be caused by multiple issues, please feel free to open a Okta support case to have a faster resolution.

     

    Thanks

This question is closed.
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G-Suite an error occurred while assigning this app.