741f9 (741f9) asked a question.
The latest OKTA plugin for Internet Explorer 11 has been installed (5.38.1). After install still being prompted to update the Browser plugin.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Hello, we are experiencing this problem as well.
OKTA support recommended I configure "IT manages Okta Plugin" to "YES"
https://help.okta.com/en/prod/Content/Topics/Browser-Plugin/admin-plugin-settings.htm
The 5.38.1 Okta plugin installer installs the below, note the File version.
I have asked Okta support to update the installer.
Thanks for the reply. I have downloaded a new installer this morning and the version number of the exe has changed. Correct versions of the dll have been installed and the update notice is not appearing any more.
We have the same issue at our company. The Okta support recommendation doesn't make much sense unless you truly have locked down computers that can't install plugins.
Thanks for the reply. I have downloaded a new installer this morning and the version number of the exe has changed. Correct versions of the dll have been installed and the update notice is not appearing any more.
I confirm the Plugin from the Admin portal is OK but not from the user portal:
Outdated:
Updated:
The admin and user plugin download is OK now. Both DLLs in the path below have 6/10/2020 11:54 AM date modified 🙂
C:\Program Files\Okta IE plugin\x64
I modified my tenant's settings to reflect IT managing the Plugin:
https://help.okta.com/en/prod/Content/Topics/Browser-Plugin/admin-plugin-settings.htm
This worked but the initial installer Okta released wasn't updated properly and their, now, new installer, resolved the issue.