gc7rh (gc7rh) asked a question.
Okta does not allow full access to all applications when using iPhone or iPad
When I am in Concur or trying to punch into my time clock (Vista Time) I am blocked when on my iPhone or iPad. I loaded Okta onto my personal PC and everything works perfectly. I am working on a personal hotspot from my iPhone. This AM recover my hard drive on my PC. During that process I attempted to use my iPhone/iPad but was blocked from many functions. Is there a way to fix this? The IT Department at my company was unable to assist me. He thinks I have VPN (my companies) access even though I told him I am using my hotspot on my iPhone.
Hi there! Apologies for the lack of response to your question. Going forward, we're implementing a new process to ensure that all Discussions receive a response from either another Community member or from the Okta Support team within 7 days of posting. Thank you for your patience while we put this into action!
I know this question is a bit old now, but If you’re still looking for information or help I’d recommend reaching out to the fine folks in the Admin Pro Tips group to see if anyone there can help: https://support.okta.com/help/s/group/0F90Z000000EK23SAG/admin-pro-tips
Thanks 🙂