neq8k (neq8k) asked a question.
Push notifications are not responded to unless the app receives focus again
If I have the app open on iOS and I then submit a push notification nothing will happen.
If I close the app or lock my phone and then open/unlock (gaining focus to the app) then the push notification will show up immediately.
This is super annoying. I have a VPN client that I use that will time out pretty quickly so I like to use the workflow of opening the Okta app on my phone first and then sending the push notification from the VPN client.
Hi there! Apologies for the lack of response to your question. Going forward, we're implementing a new process to ensure that all Discussions receive a response from either another Community member or from the Okta Support team within 7 days of posting. Thank you for your patience while we put this into action!
I know this question is a bit old now, but If you’re still looking for information or help I’d recommend reaching out to the fine folks in the Admin Pro Tips group to see if anyone there can help: https://support.okta.com/help/s/group/0F90Z000000EK23SAG/admin-pro-tips
Thanks 🙂