zggm9 (zggm9) asked a question.
Links to Interact from Office Apps fail with "no valid inresponseto element found"
Hi,
We have a couple of Interact apps that have been created from the Integrations Gallery.
If a user creates a link to a page on one of those apps and sends it by Email, Skype etc everything is fine.
However if the link (url) is copied into a Word or Excel document, and the user launches the link from there, Okta authenticates, but then you get a problem with Interact which will show the login box along with a "no valid inresponseto element found" error.
Links to other Okta enabled apps, eg Jira, ServiceNow do work from Word/Excel, so its specific to the Interact integration.
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Regards
Martin
Hi there! Apologies for the lack of response to your question. Going forward, we're implementing a new process to ensure that all Discussions receive a response from either another Community member or from the Okta Support team within 7 days of posting. Thank you for your patience while we put this into action!
I know this question is a bit old now, but If you’re still looking for information or help I’d recommend reaching out to the fine folks in the Admin Pro Tips group to see if anyone there can help: https://support.okta.com/help/s/group/0F90Z000000EK23SAG/admin-pro-tips
Thanks 🙂