5r9zn (5r9zn) asked a question.
Hi, I need to get data using excel from Salesforce, which requires me logging into Salesforce from a web browser in excel.
Okta displays a blank screen when I attempt to access it from excel. I am unable to link the accounts. Is there a way to resolve this?
Thank you
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hello
Thanks for bringing your inquiry to our attention
Here you can find the compete process to integrate Salesforce with Okta, please take a look and review all the steps you followed in the past are set properly:
https://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-in-Salesforce.html
https://help.okta.com/en/prod/Content/Topics/Provisioning/Salesforce/sfdc-enable-provisioning.htm
Please attach the error you are seeing when you try to access Salesforce from Okta
Let us know if this helps you or if you have any other inquiries.
Regards,
Daniela Chavarria
Okta Inc.
Thank you, I believe my configuration is set up properly. I do not receive an error only a blank white page. I'm thinking the problem lies within the browser that I must use for an Excel Web Query, which is some sort of Internet Explorer. Are you aware if Okta can be accessed from an Excel Web Query?
Thanks,