SamadA.04842 (Customer) asked a question.
We setup a automation to remove inactive users and this ended up deleting users we didn't want to delete. Is there a way for Okta to restore all deleted users? Over 200 users were deleted.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Once a user's account has been deleted, it cannot be recovered. You can submit support ticket and try if they can help you. https://help.okta.com/en/prod/Content/Topics/Directory/eu-activate.htm
For others DO NOT USE Automation to delete inactive users. This feature is clearly broken and it delete 280 users for us and now there is no way to recover these.
Automation is a not bad thing but you have to be more cautious what you are doing and how. I have a git project which Delete Okta users by it's status and it will never go wrong. checkout https://github.com/vipulkaneriya/Okta
Nothing is broken. In workflows, the "change user lifecycle state in Okta" action has three options: Suspend, Deactivate, or Delete. I'm curious to understand what you thought "Delete" would do.