ArunM.23291 (Customer) asked a question.
import of office365 user is successful and matching & confirming the user with local okta user also done and ensured the immutable ID is same on okta user and Office 365 user. User is assigned to this O365 app but still getting "Office 365 Login Failure,
Your account has not been configured for this application"
Hi Arun - I would recommend opening up a case with Support for this issue if you haven't already. Thanks!
Hi Arun
Apart from Molly's suggestion (a very good one), I would check the licensing on O365 Admin Portal since you are stating that ImmutableID integrity/pushing/mapping is fine and is most common topic referred as possible root cause of your issue.
From my side, I would recommend you the following:
Feel free to request further inputs, suggestions or support.
Best regards.
KIND REMIND: Please give a Like if hints are simply useful or solve your question/issue.
Hi Arun
Few more hints for you:
Feel free to request further inputs, suggestions or support.
Best regards.
KIND REMIND: Please give a Like if hints are simply useful or solve your question/issue.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hi Arun
Apart from Molly's suggestion (a very good one), I would check the licensing on O365 Admin Portal since you are stating that ImmutableID integrity/pushing/mapping is fine and is most common topic referred as possible root cause of your issue.
From my side, I would recommend you the following:
Feel free to request further inputs, suggestions or support.
Best regards.
KIND REMIND: Please give a Like if hints are simply useful or solve your question/issue.