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0D51Y00007CBLWUSA5Okta Classic EngineLifecycle ManagementAnswered2024-04-16T13:48:28.000Z2019-12-03T15:08:27.000Z2020-01-08T16:07:51.000Z

8n9yw (8n9yw) asked a question.

disable AD account for WD mastered user

We have 5 WD mastered domains. we are looking to have Okta/AD disable users after 30 days inactivity. I have tried the automations but its not working. I created a group in AD (inactive 30 days) created same group in Okta. Created rule if users is in AD group add to okta group. Then automation is

1. if users is in group

2. if user has not logged in in 1 day(used powershell and AD to add users to group in ad)

automation runs user never gets disabled

is there a better way?


8n9yw and VanH.30758 like this.
  • Hi,

     

    If the Okta group is being populated correctly by the group rule, the automation should be working as you've intended. I suggest creating a case with our technical support team. They'll be happy to take a look at your configuration and help troubleshoot the issue.

     

    Thanks,

     

    Brian Anderson

    KCS Specialist

    Okta

    Expand Post
    Selected as Best
  • Hi,

     

    If the Okta group is being populated correctly by the group rule, the automation should be working as you've intended. I suggest creating a case with our technical support team. They'll be happy to take a look at your configuration and help troubleshoot the issue.

     

    Thanks,

     

    Brian Anderson

    KCS Specialist

    Okta

    Expand Post
    Selected as Best
This question is closed.
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disable AD account for WD mastered user