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0D51Y00006vUdc5SACOkta Classic EngineAdministrationAnswered2024-03-25T16:01:41.000Z2019-10-31T16:02:24.000Z2020-10-22T15:25:32.000Z

aibgq (aibgq) asked a question.

How to add my gmail account to my outlook account?

hello Okta team,

 

I try to link my gmail account (zlatina.kolchakova@partners.medallia.com) to the outlook account (zlatina.kolchakova@gemseek.com) , but I face the following error:

Image is not available

I am sure the password is correct, but I am unsure how to set up the second level of verification (Okta verify) on my Outlook. I tried to link both accounts with IMAP, but unsuccessfully. Our IT team doesn't know as well. Could you please advise?

Thank you very much in advance!

Zlatina


  • Hi Zlatina,

     

    Just to clarify, is the issue that you are expecting to receive an Okta Verify MFA prompt when configuring the account, but you are not? If so, IMAP is a legacy protocol that does not actually support multifactor authentication -- there is no point in the IMAP authentication flow that will invoke an MFA prompt.

     

    Thanks,

     

    Brian Anderson

    KCS Specialist

    Okta

    Expand Post
  • aibgq (aibgq)

    Hello, Brian,

    I am actually trying to link my gmail account (which has Okta verification via phone enabled) to the outlook account, as the outlook is better to work with. While I am adding it, I am unsure which server settings to enter: server info or "POP or IMAP" (with credentials). If you have some office hours in the office of Medallia in London, that would be great!

    Thanks a lot in advance for your reply!

    Zlatina

    Expand Post
  • jm8hj (jm8hj)

    Is there a way to add a G-suite (w/ Okta Login) account to a Windows version of Outlook? I Seem to be able to add it through the Mac version of Outlook and the Android version of Outlook using IMAP just fine, but unable to through the Windows version.

     

    • l0m78 (l0m78)

      Was this ever resolved. Having issues here!

  • oe3lw (oe3lw)

    Is there a setting somewhere?

     

    Image is not available

    Expand Post
  • x7ycb (x7ycb)

    I have the same issue. When registering in Outlook an authentication loop occurs. It looks like it isn't able to remember that I have already authenticated and keeps poping up.

This question is closed.
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How to add my gmail account to my outlook account?