SethM.35841 (Customer) asked a question.
Any ideas why I'm unable to save this? I'm not sure what the error is but if I change the Risk value to ANY, it allows it.
All I'm looking for is to block login when Okta deems the activity High.
Thanks.
Hi Seth - I've opened a case with Support who should be reaching out to you shortly. Thanks!
Hi Seth,
Sergiu from Okta Support here. From what I've just tested this is due to the Risk which is currently set, as it stands it seems that if you setup a risk in a deny policy access cannot be created.
I've enabled the risk in my own prev environment and tried to setup a deny policy and got this message "At this time, access cannot be denied if a risk score condition is selected."
Being that this is still an EA feature I am unsure if using risk will allow you to deny access in the future but I am thinking that the logic behind it would be to not create a rule and for some reason a login will be flagged with a high risk and login would be denied.
I think that the risk feature is leaning more towards if the risk is high then you can set up conditions for MFA rather than denying access. I hope this helps.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hi Seth,
Sergiu from Okta Support here. From what I've just tested this is due to the Risk which is currently set, as it stands it seems that if you setup a risk in a deny policy access cannot be created.
I've enabled the risk in my own prev environment and tried to setup a deny policy and got this message "At this time, access cannot be denied if a risk score condition is selected."
Being that this is still an EA feature I am unsure if using risk will allow you to deny access in the future but I am thinking that the logic behind it would be to not create a rule and for some reason a login will be flagged with a high risk and login would be denied.
I think that the risk feature is leaning more towards if the risk is high then you can set up conditions for MFA rather than denying access. I hope this helps.