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0D51Y00006gxkENSAYOkta Classic EngineAdministrationAnswered2025-12-07T09:00:31.000Z2019-09-26T05:15:13.000Z2019-10-24T18:43:10.000Z

hs3je (hs3je) asked a question.

Can the User Activation email navigate a new user to activate and set password in the Okta widget?

Hi team,

 

We're trying to modify the User Activation email to direct a new user to our login page (Okta Sign In Widget) to set their password, instead of being directed to the Okta Console to set their password.

 

Context: our users are always invited to their team accounts from another user. We don't support self registration. A team mate or manager will invite the new user, trigger the activation email, and have the new user directed to our login page to set their password and sign in.

 

The benefit here will be having our users in our app when they set their password (i.e. on our login page) instead of being directed to the Okta console. We would prefer to prevent users from using the Okta console where possible.

 

Is it possible to modify the sign in widget to accept the activation token for the new user, and present them with the set password scene? Ideally it would be somewhat identical to the reset password flow except it would say 'Create Password' or something.

 

It doesn't appear to be a documented use case but wondering if anyone has managed to make this work?


  • Thank you for posting on the Okta Help Center.

     

    We do offer the option to customize the activation emails under Settings -> Emails & SMS -> User Activation -> Edit.

    This article can help you to understand much better about what changes can be done at the moment.

    https://help.okta.com/en/prod/Content/Topics/Settings/Settings_Email.htm

     

    As about the customization that you're asking for, we don't have an out of the box solution but there may be certain API calls that can be used in order to accomplish your scenario.

    The best solution I can offer, from an Okta perspective, would be to involve our Professional Services as they are the ones that handle this kind of custom implementations.

     

    Kind regards,

    Cosmin Prahoveanu

    Technical support engineer | Okta

    Expand Post
    Selected as Best
  • Thank you for posting on the Okta Help Center.

     

    We do offer the option to customize the activation emails under Settings -> Emails & SMS -> User Activation -> Edit.

    This article can help you to understand much better about what changes can be done at the moment.

    https://help.okta.com/en/prod/Content/Topics/Settings/Settings_Email.htm

     

    As about the customization that you're asking for, we don't have an out of the box solution but there may be certain API calls that can be used in order to accomplish your scenario.

    The best solution I can offer, from an Okta perspective, would be to involve our Professional Services as they are the ones that handle this kind of custom implementations.

     

    Kind regards,

    Cosmin Prahoveanu

    Technical support engineer | Okta

    Expand Post
    Selected as Best
  • hs3je (hs3je)

    Hi Cosmin,

    Thanks for replying.

     

    We ended up using the fromURI parameter on the activation link in the email so that our new user journey is:

    1. App sends 'User Activation' email with fromURI appended to the link
    2. User creates their password in the Okta console
    3. User is directed to our app login page when they set their password instead of staying in the Okta console

     

    In an ideal world the Okta widget would handle the password creation step but this is good enough for now. We'll be submitting this as a feature request though!

     

    Thanks!

    Expand Post
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Can the User Activation email navigate a new user to activate and set password in the Okta widget?