5bhju (5bhju) asked a question.
duo has disappeared
When users log into their profile, there is no longer the option to reset their Duo, even though they have it as a configured 2FA option.
Is there some reason why this is no longer available?
- alexandru.ion1.5003294158132468E12 (Okta, Inc.)
Alex here with Okta's Support Team, thank you for reaching out to us.
As stated in our release notes from 08/12/2019 "Duo may now be removed from end user settings so that end user enrollment takes place only at sign-in, based on the configured MFA enrollment policy."
https://help.okta.com/en/prod/Content/Topics/ReleaseNotes/production.htm
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This question is closed.
Alex here with Okta's Support Team, thank you for reaching out to us.
As stated in our release notes from 08/12/2019 "Duo may now be removed from end user settings so that end user enrollment takes place only at sign-in, based on the configured MFA enrollment policy."
https://help.okta.com/en/prod/Content/Topics/ReleaseNotes/production.htm