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0D51Y00006PJYxwSAHOkta Classic EngineMulti-Factor AuthenticationAnswered2025-08-22T09:00:16.000Z2019-07-03T19:39:45.000Z2019-07-08T16:21:25.000Z

vjfu4 (vjfu4) asked a question.

what is the best way to implement Okta Device trust when roaming profiles are used?

Our current roaming profile setup roams client certificates and the Okta's certs do not like this. Only option I see is to disable roaming of certs and credential manager items.


  • Sebastian,

     

    Please open a case with Okta Customer Support for us to be able to assist you better. If this is a new implementation our Professional Services team can also assist you.

     

    Thank you,

    AJ Ahrens

    Okta Technical Support Engineer

    Expand Post
    Selected as Best
  • Here is the documentation we have for implementing Okta Device Trust on Windows:  https://help.okta.com/en/prod/Content/Topics/Mobile/Okta_Mobile_Device_Trust_Windows-desktop.htm. As the question you're asking has a bit more depth to it than one might think, I would advise you to open up a support ticket with us so we can look into this a bit deeper. 

     

    However, Our Professional Services team is available to help you implement this. I've provided a link below if you would like to contact Professional Services:

     https://www.okta.com/services/professional-services

     

    Thank you,

    AJ Ahrens

    Okta Technical Support Engineer

    Expand Post
    • vjfu4 (vjfu4)

      Thank you AJ Ahrens. I did find the documentation but I’m wondering what other okta customers or okta professional services have done when it comes to roaming profiles and the roaming of certificates.

      Sebastian
  • Sebastian,

     

    Please open a case with Okta Customer Support for us to be able to assist you better. If this is a new implementation our Professional Services team can also assist you.

     

    Thank you,

    AJ Ahrens

    Okta Technical Support Engineer

    Expand Post
    Selected as Best
This question is closed.
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what is the best way to implement Okta Device trust when roaming profiles are used?