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0D51Y00006OC80TSATOkta Classic EngineSingle Sign-OnAnswered2020-03-04T18:02:03.000Z2019-06-26T06:18:09.000Z2020-03-04T18:02:03.000Z

AjeetK.35933 (Customer) asked a question.

June 26, 2019 at 6:18 AM
Servicenow integration with SAML using using

Hi Team,

 

I have integrated servicenow with SAML using okta as per one document i found in google.

 

https://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-ServiceNow.html?baseAdminUrl=https://dev-352387-admin.okta.com&app=servicenow_ud&instanceId=0oarwzezeoMriMd7z356*advanced

 

Now after making SAML configuration in Servicenow I am clicking on "Test Connection" then everything is passed except below error:

 

Error: Cannot logout of IDP's session

IDP's logout URL not set. So, cannot logout the IDP session.

 

I am unable to find where and how to set IDP's logout URL.

Could someone please guide me on this.

 

Thanks

  • 4 answers
  • 1.13K views

  • phoebe.venkat1.5499156810663616E12 (Okta)

    Hi Ajeet, sounds like you're made good progress and just need help over the finish line. I've asked my Support team colleagues to look into this for you.

  • GirishK.80971 (Customer)

    Ajeet -Did the support team provide an update. I have the same issue.

  • AndrewL.51416 (Customer)

    Hello, +1 on this. I do not know where to find the logout URL. Did anyone ever get back to you?

This question is closed.
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Servicenow integration with SAML using using