
00ubp0yyqnIvUHwRl351.5513961201976704E12 (Customer) asked a question.
Hello. I need to know about the outlook desktop clients specifically, whether they're using modern or legacy or even authenticating via Okta at all and and how to distinguish from web/owa connections in reports. I tried sorting and filtering the full query for passive into separate xlsx sheets for mobile vs pc (w outlook), please see attached, but I know that isn’t showing all the Outlook clients using modern (including my own and others I set up). Most of our users are Win 10, yet not shown. When I filter for W10 PCs none show Outlook as the method of connection. So obviously I don’t know how to properly search and/or delineate for the needed info. Please help.
A query that isolates or knowing how to filter out the outlook clients from a richer query is desperately needed. We have no way of configuring or users are even using Okta to authenticate, and we rolled out 3 months ago.
Same issue with mobile users but at least those can be filtered in report to show only mobile and passive sign on to the app, however everything listed under passive filtered computers seems to be for web as they all say a browser and appinstance which I think means the okta app not the full thick client. High urgency please as i have to report to mgmt today. Thanks in advance.

Hello Scot,
I believe the article below will help answer your questions:
https://www.okta.com/resources/whitepaper/securing-office-365-with-okta/
However, your query requires a wider discussion, therefore I highly encourage you to open a ticket with our support so that we can offer the information you require in a more detailed manner
Kind regards.