GregH.00578 (Customer) asked a question.
We have a partner company with a separate AD. Users are all AD mastered via agents. They want to add an entirely new set of users (sub-company) and have created a new OU for them. When I try to select that OU for user import under Directory Integrations > Settings, I get warnings about "Changing OUs will deactivate all users not in the OU......"
I'm not changing, I'm just adding an additional user OU. How can I add the new users?
Hi Greg,
I believe this message prompts because of changes, not specifically because you're adding an OU for sync, as a warning.
Thats what I think, too. But it would be nice to be certain before I click "save" 🙂
Van is correct, and you can click Save with confidence. That warning comes up every time you make any changes to your OU selections, but it's really only warning that if you have de-selected any OUs, the user accounts within the de-selected OU will be deactivated in Okta. That also applies to nested OUs - deselecting a high level OU will automatically deselect sub-OUs beneath it (but you could deselect a high level OU, then select the sub-OU separately).
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Van is correct, and you can click Save with confidence. That warning comes up every time you make any changes to your OU selections, but it's really only warning that if you have de-selected any OUs, the user accounts within the de-selected OU will be deactivated in Okta. That also applies to nested OUs - deselecting a high level OU will automatically deselect sub-OUs beneath it (but you could deselect a high level OU, then select the sub-OU separately).