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0D51Y00005ua3B0SAIOkta Classic EngineIntegrationsAnswered2024-04-16T09:54:35.000Z2019-01-24T10:29:55.000Z2019-01-29T14:17:12.000Z

RajendraS.37091 (Customer) asked a question.

Not able to install Okta Agent

Not able to install Okta Agent on windows server 2012 with my okta preview and okta trial account. If I am entering correct subdomain its shows "The webpage cannot be displayed" if I enter any random value in subdomain then I can see login window. What's this can someone explain please?


  • lyyhd (lyyhd)

    Are you entering you preview subdomain with -admin suffix or not?

  • Hi Rajendra,

     

    Alexandru here from Okta Support. Based on the error message provided, can you check if TLS 1.2 is enabled? In order to check if TLS 1.2 is enabled, go to Internet Explorer browser, open Tools -> Internet Options -> Advanced. Under the Security section, check if TLS 1.2 is enabled. 

     

    If the issue is not resolved, I would suggest to open a support ticket with us.

     

    Thank you,

    Alexandru Neaga

    Technical support engineer

    Expand Post
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Not able to install Okta Agent