00u5a6vne9mqK7Z9s0h1.4453781627596462E12 (Customer) asked a question.
Is there a way to enforce the number of factors that are enrolled by a user? Even if only one factor is required, our organization would like to force users to enroll at least 3 alternate factors. Is this possible in the OKTA admin settings or is it a feature that can be enabled?
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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Hey there!
Yes, you can enforce any number of factors that an user needs to enroll to. You just need to go under Security -> Multifactor, and there in Factor Types enable the factors that you want the users to enroll to. Afterwards, just go to the next tab, Factor Enrollment, edit your existing policy and set up all the factors that you need on Required.
Update the policy and then make sure you have a rule to match the user IP's to enroll into multi-factor. As such, any user that will login afterwards will be prompted to enroll into all the required multi-factors. Please let us know if you have any further questions related to this.
Wish you a great day!
Thanks for the reply. One additional question, we don't have "Factor Enrollment" as an option in our admin settings, is this a feature that needs to be enabled for our tenant?
Thank you for your follow up question.
There is a SKU for MFA or Adaptive MFA.
Here is some information about pricing, but I would recommend talking with an Account Executive.
https://www.okta.com/pricing/#it-multi-factor-authentication