
4fxem (4fxem) asked a question.
I am integrating Okta and Amazon Web Services to utilize AWS Connect. I have a custom Call Control Panel app that requires authentication through AWS to utilize. I currently am able to authenticate through Okta but I need to open the web app separately to use. I can also open the web app and use a pop-up to login into Okta as well. I want to know if there is a way for a user to log in to Okta, click the AWS app and get logged into AWS Connect and then get redirected to my web app, which will verify that the user is logged into AWS Connect.
I've tried editing the relay state, using encoded urls as a destination and various other solutions like that but AWS seems to ignore that and load the Connect dashboard.

Hi Joseph,
Have you tried entering the Embedded link of the AWS Connect app + "?RelayState=" + your Web app link as a Default Relay State?
You can also try to add a Bookmark app and enter there the entire URL with the AWS Connect URL + "?RelayState=" + your Web app link.
I have found a link that most probably will help in this situation : https://aws.amazon.com/blogs/security/how-to-use-saml-to-automatically-direct-federated-users-to-a-specific-aws-management-console-page/
If you need further assistance, feel free to open a case and my colleagues will assist you further.
Thank You,
Bogdan Radu
Technical Support Engineer
Okta Global Customer Care