
00ufqy4mxkCMrc2vn0h1.5318579510676252E12 (Optiv) asked a question.
Does anyone have current docs/info on how many users are supported per AD agent? The only thing the AD agent docs offer now by way of guidance is "Number of agents — If there are 30K or more users, we recommend deploying at least 3 AD agents." Does that mean ~15K per server + 1 for redundancy, or does it mean ~10K per server? I'm looking for the formula to use when building a new Okta instance. (understanding minimum 2 agent servers for HA)
Thanks!

Hi Nikki,
Thank you for reaching out! Dragos here with Okta Support.
That is the only documentation on regards with the recommended number of Agents/users. I believe that you've found the information over here: https://help.okta.com/en/prod/Content/Topics/Directory/okta-active-directory-agent.htm.
At this point we recommend 1 AD Agent for ~15k Users and 1 for redundancy, as you've specified in the previous question.
Thanks,
Dragos Milea
Technical Support Engineer
Okta Global Customer Care